Your vehicle breaks down on a motorway and you manage to stop on the hard shoulder. What should you do if you use your mobile phone to call for help?

You should use an emergency telephone when you break down on the motorway; only use your mobile if this isn’t possible. The emergency services need to know your exact location so they can reach you as quickly as possible. Look for a number on the nearest marker post beside the hard shoulder. Give this number when you call the emergency services.